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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arlie Rard

August 30, 2025

5  out of  5
rating by Arlie Rard
"Highly recommend. Wonderful people to engage with, shout out to Jennine specifically for being professional, fabulous and awesome to work with!"
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Kelly Marie Mathers

August 29, 2025

5  out of  5
rating by Kelly Marie Mathers
"So helpful, fast and great personality while getting me all setup! Thank you Jody!"
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Erin McNamara

August 19, 2025

5  out of  5
rating by Erin McNamara
"This State Farm office has a solid team. I initially spoke to Jonie about transferring my auto insurance, and she was super helpful and friendly. I was then called by Lauri about an hour or so later, and she had already started the transfer and helped me save quite a bit of money for BETTER coverage. I think I'm in good hands here, and I'm grateful for the peace of mind. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Levi Mann

July 18, 2025

5  out of  5
rating by Levi Mann
"Jennine Sterling helped me with two Ebikes / Emoto / Electric Motorcycle that did NOT have full 17 digit vin and are very hard to find insurance for. Damage Liability Coverage is very affordable, could even call it cheap and is a must have if you want to take your bikes out on the street"
We responded:
"Thanks Levi for taking the time to give us a wonderful review. Jennine is awesome and we are very happy she’s on the team. "
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Steffen Werner

June 2, 2025

5  out of  5
rating by Steffen Werner
"I needed a new Insurance ID Card asap and Jody had emailed it to me before we even finished the call. That's a pretty good turnaround time :)"
We responded:
"Thanks Steffen for the 5 star review. We strive to be efficient and respectful of people’s valuable time. Jody is awesome and we are very happy to have her on the team. "
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Cody Williams

June 2, 2025

5  out of  5
rating by Cody Williams
"Jody Robinson was amazing and helped us out so much! Would definitely recommend going here."
We responded:
"Thanks Cody for the wonderful review. Jody is awesome and a valuable team member. "
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Michael Beard

May 9, 2025

5  out of  5
rating by Michael Beard
"Jody at State Farm was absolutely amazing during our move from Colorado to North Idaho! She made the entire insurance transition smooth and stress-free, with clear communication, great advice, and genuine care. We felt totally supported every step of the way. Highly recommend her to anyone looking for top-notch service and a friendly, knowledgeable agent!"
We responded:
"Thanks Michael for the amazing review. Jody is fantastic and we are very happy to have her on the team. Thanks again. "
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Cody Dumont

May 1, 2025

5  out of  5
rating by Cody Dumont
"Highly recommend Tim Skelton State Farm. I worked with Jody where I bundled my home and auto plus umbrella coverage. Her communication was excellent and she went through extra effort to communicate with my mortgage lender to make sure I had the proper coverage. Thank you Jody!"
We responded:
"Thanks Cody for the wonderful review. Jody is fantastic and we are very happy to have her on the team. Have a great weekend. "
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Chance Keyes

April 21, 2025

5  out of  5
rating by Chance Keyes
"Extremely helpful and an absolute pleasure to work with. And on top of that, a rate i never knew was possible. Will be who i go to for a long time."
We responded:
"Thank you Chance for the wonderful review. We look forward to working with you for many years to come. "
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Monica Sanchez

April 19, 2025

5  out of  5
rating by Monica Sanchez
"My new agent for State Farm named Jody has been SO HELPFUL during my transition between agencies from California to Idaho! She has been extremely kind and on top of all of my questions/concerns! Highly recommend her if you are looking for a new agent! :)"
We responded:
"Thank you Monica for the wonderful review. Jody is fantastic and we are so lucky to have her on the team. "
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Bailey Palmer

March 12, 2025

5  out of  5
rating by Bailey Palmer
"We made the switch from another insurance company and I was amazed at how easy and quickly Lauri handled everything! She was efficient and very great to work with. She was able to get us pretty close to the same coverage but save us money which is always great."
We responded:
"Thanks Bailey for the 5 star review. Lauri is awesome and we are very lucky to have her on the team. "
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Rat

March 6, 2025

5  out of  5
rating by Rat
"Jody was very helpful and respectful, and I’m happy we were able to take care of everything I needed!"
We responded:
"Thank you for the wonderful review. Jody is amazing and we are very lucky to have her on the team. "
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michelle gilreath

February 26, 2025

5  out of  5
rating by michelle gilreath
"Everyone at Tim Skelton State Farm is fantastic! Always professional, kind and thorough. I have been insured with State Farm since I was 15 years old and have always been very happy with the service they provided. Best insurance office in CDA. I appreciate them very much."
We responded:
"Hey Michelle, you’re the best! Thanks so much for the wonderful review. We really appreciate all the years of trust you’ve put in our office. Thanks again and have a wonderful week. "
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Lisa Jennings

February 25, 2025

5  out of  5
rating by Lisa Jennings
"We have been Tim Skelton clients for over 10 years. His staff is always beyond helpful and friendly! Jennine has been amazing with all my random requests! I cannot say enough great things about this agency!"
We responded:
"Thanks Lisa for the wonderful review. Jennine is fantastic and we are very happy to have her on the team. "
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Caila Zimmerman

February 21, 2025

5  out of  5
rating by Caila Zimmerman
"Jennine was super helpful and fast at switching my insurance to my new car!"
We responded:
"Thanks Caila for the wonderful review. Jennine is fantastic and we are very lucky to have her on the team. "
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David Weiner

February 17, 2025

5  out of  5
rating by David Weiner
"The people at Tim Skelton State Farm are always friendly, very accommodating, and just a pleasure to deal with."
We responded:
"Thanks David for the 5 star review. We really appreciate you taking the time to share your experience with our team. Have a great week. "
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Shawna Gundlach

February 1, 2025

5  out of  5
rating by Shawna Gundlach
"We love working with this office, so lucky to have their knowledge and commitment. Thank you for great service year after year."
We responded:
"Thank you Shawna for the wonderful review and thank you for all the years of trust you’ve put into office. "
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Corrie Auten

January 22, 2025

5  out of  5
rating by Corrie Auten
"Tim Skelton’s office is amazing! ! I’ve had several State Farm insurance agents (due to moving) but this office by far has been the absolute best of all the agents I have done business with. I usually deal with Jennine - she is extremely competent and thorough and always does an excellent job! I’ve been with State Farm for 29 years and this particular agent for almost 8 years. They’ve been excellent to work with and always take great care of me. I highly recommend Tim Skelton’s office!"
We responded:
"Thanks Corrie for the wonderful review. Jennine is awesome and we are very happy to have her on the team. I really appreciate you taking the time to share your review. Have a great week. "
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Todd Kennedy

December 24, 2024

5  out of  5
rating by Todd Kennedy
"Jennine was wonderful helping me, especially on Christmas Eve."
We responded:
"Thanks Todd for the wonderful review. Jennine is fantastic and we are so happy to have her on the team. Merry Christmas "
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Jesse Adlesperger

December 23, 2024

5  out of  5
rating by Jesse Adlesperger
"This office was amazing. Went in for a quick quote and the price i got was so far below the competition. The office staff was amazing, polite, and listened to my needs. Will definitely continue my business with them."
We responded:
"Thanks Jesse for the wonderful review. We look forward to working with you for many years to come. Have a great holiday season. "
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susan slaughter

December 21, 2024

5  out of  5
rating by susan slaughter
"Lauri is so helpful with even kind practical advise to troubleshoot shoot. I’ve been a State Farm member for decades and it’s because of people like Lauri and Jennine."
We responded:
"Thanks Susan for the wonderful review. Lauri and Jennine are fantastic and I am so thankful we have them as a part of our team. Thanks again."
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Steven Ingraham

December 19, 2024

5  out of  5
rating by Steven Ingraham
"I have been insured with Tim Skelton since he opened 21 years ago. Fortunately I have only had to file 3 claims in that time. His staff are amazing people and have always been very helpful."
We responded:
"Hey Steve, thanks so much for the wonderful review. We really appreciate you taking the time to do that for us. Thanks for the last 21 years and look forward to working with you for the next 20+ years. "
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Jefferson Filler

November 10, 2024

5  out of  5
rating by Jefferson Filler
"Information"
We responded:
"Thank you Jefferson for the 5 star review. "
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Jenny Dear

October 4, 2024

5  out of  5
rating by Jenny Dear
"Jody has been amazing and so helpful. Everytime I need assistance, she’s on it. She’s knowledgeable and provides me with options for our policies. Highly recommend this office."
We responded:
"Thanks Jenny for the wonderful 5 star review. Jody is awesome and we are very lucky to have her on the team. "
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Chris McGovern

September 17, 2024

5  out of  5
rating by Chris McGovern
"I’m thrilled with Tim Skelton State Farm in Coeur d’Alene. My family has trusted State Farm for over 53 years, and the team has consistently delivered top-notch service. Recently, Jody helped us insure our new vehicles and ensured all our coverages were spot on. Even when we explored other rates, the team was supportive and explained everything clearly. We’re grateful to be part of the State Farm family and look forward to many more years with them!"
We responded:
"Thanks for the wonderful 5 star review. Thank you for taking the time to do that for us. "